Portal Home > Knowledgebase > Email > I cannot receive emails by my main Cpanel user, Why ?


I cannot receive emails by my main Cpanel user, Why ?




It's because in Cpanel the main user and catch-all are the same by default and since we have adjusted unrouted mails to be redirected to :blackhole: so you may not receive emails by the main user of your account. You can do one of the solutions below:

1- Create another mail user with another username

2- Change the "Default Address" (In control panel of your account, section "E-mail") to the main email address of your account (Not recommended)

3- Send a request to support@webhosting-for-free.com and ask to arrange it for you.



Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read
What is an MX Record? (Views: 1134)